ROI Systems, Inc. offers a variety of training services to support our customers. These services range from technician based In-Service Training programs to manufacturer provided training. In addition to the technical training services, ROI Systems, Inc. provides End User Training either on the job or via a manufacturer provided video. Many of our clients have added the End User Training video as part of their employee orientation programs.
In-Service Training programs allow our customers to schedule training programs on site for their technical staff in blocks of time and during the times that are convenient for technical support staff. Classes can be offered during normal working hours or during off-hours to assure that all technical support staff receives the same level of training.
In-Service Training programs are designed to for two areas:
Operator In-Service Training incorporates details of System, Station, Diverter, Blower and Carrier operations and advisory and alarm notifications. The Operator In-Service Training program is intended for staff responsible for the Smart SystemTM Console. The Operator In-Service Training will assist the operator in providing quality instruction and recommendations for field personnel dispatched to address a system problem.
Maintenance In-Service Training incorporates trouble shooting tips for field personnel responsible for repair of Station, Diverter, Blower and Carrier operations in addition to review of the diagnostic capabilities of the Smart SystemTM console. Field maintenance personnel work hand-in-hand with the Operator to address and resolve alarms.
For scheduling and pricing information about ROI Systems' In-Service Training programs contact:
ROI Systems, Inc.'s Pevco Systems customers can participate in Pevco's training program. Pevco offers options for Technician training classes both at the manufactures site or the client site.
For more details on Pevco Systems training programs please contact:
Pevco Pneumatic Tube Systems
1401 Tangier Drive
Baltimore, MD 21220
1-800.296.7382 Toll Free
ROI Systems, Inc. provides End-User Training sessions for client on a demand basis. These sessions will assist new pneumatic tube delivery system users in the ease of operation of the system for the daily responsibilities.
ROI Systems, Inc.'s Pevco customers have access to a Pevco provided End User Training video. The Pevco End User Training video, approximately 10 minutes in length, provides users with the instructions necessary for the daily performance of their duties. Many of our clients have incorporated the Pevco End User Training video in the new employee orientation programs and as part of recurring education programs available on the customer Extra-nets.
To obtain a copy of the Pevco End User Training video please contact: